Carol Jeans

Ranked Top 1%
of all Northern California agents

Among the 250 top-producers nationwide

I am devoted to my career because I can make a profound difference in people’s lives. I began in the non-profit arena but found a real sense of belonging and purpose in real estate. For 25 years, I have collaborated with clients, helping them carefully navigate the most important transactions in their lives and often, becoming dear friends along the way. With an education in the humanities and study of creative thinking, I learned to embrace every challenge, overcome every roadblock, and am confident there is always a way – sometimes out of the box - to achieve results.

“Your extreme professionalism gave us the confidence that we would find a house! Your warmth and personality are evident in all the lives you’ve touched.”

My role is an advocate and facilitator – a financial advisor, educator, counselor, negotiator and expert marketing person

Empowered, educated clients make the best financial decisions. I provide information and insight that people tell me instills confidence and trust - that’s how the process becomes less stressful and clients reach their goals even in a very competitive market. I am data-driven and proactive, working tirelessly to negotiate the very best price and terms for each buyer and seller.

“You are amazing in every aspect - honesty, professionalism, pacing your client, remembering our goals, not pushing but knowing when to nudge and when to tell us to stay away from a property.”

80% of my clients are either former clients or referrals

I have built a solid business and reputation based on the values I learned from my wonderful parents: responsiveness, ethics, and honesty. I answer calls quickly, honor my commitments, and tell clients the truth, even when the truth is difficult. I have also built strong, mutually-rewarding working relationships with a broad network of agents.

“How would you like to find an agent that you rave about 18 years AFTER you’ve bought your house? We did and we are. Carol is the consummate professional who makes house hunting at once fun and a good business deal. When Carol manages your deal, you realize that nothing replaces experience or an agent that truly cares about your needs.”

I bring 25 years of market knowledge to every situation

Living and working in the Bay Area since 1985, I know the neighborhoods, schools, trends, restaurants, resources and every aspect of our community. My instinct; sense of aesthetics; attention to detail; and understanding of building and development drive every element of the sale - from presenting the property to its best advantage, to producing eye-catching marketing materials and print media.

“Wow – we did it! And it’s all because of you! Thank you for everything you’ve done and taught us. We feel so lucky to have had such an honest, knowledgeable and fun person to work with.”

I am a proud Founding Member of Sereno Group focused on the quality of the client’s experience

In just 9 years since we opened our doors, Sereno Group has grown to over 225 agents in 8 offices throughout the community. How was this accomplished? By sticking steadfastly to our original philosophy:

  • strong leadership
  • a core group of highly-producing sales professionals
  • a strong moral obligation to the highest ideals
  • a sense of teamwork, an unparalleled standard of excellence
  • an emphasis on reaching out to the community

Sereno Group supports worthy local causes through its “1% For Good Program” which donated almost a half a million dollars in 2014 alone.

Career History

July 2006 – Present
Sereno Group – Founding Member Ranked in Top 1% Northern California Ranked in Top 250 Agents US-Real Trends/Wall Street Journal 2012, 2013, 2014

1990 – June 2006
Cornish & Carey/Coldwell Banker, Los Gatos International President’s Premier/Realtor-Ranked in Top 1% Northern California in Coldwell Banker Nationally and Internationally

Awards

  • Ranked in Top 100 Real Estate Agents – San Jose Magazine – 2000
  • Ranked in Top 100 Real Estate Agents – San Jose Business Journal
  • Ranked in Top 1% of Coldwell Banker Internationally (Out of 60,000 Agents)
  • Associate Vice President – Cornish & Carey
  • Member of Silicon Valley Association of Realtors, California Association of Realtors, National Association of Realtors
  • Member of Fair Housing Committee

Certification

  • Stanford Negotiation Certification - 2015
  • Previews Property Specialist – Marketing of Luxury Homes
  • Certified Relocation specialist – 1992 – Present
  • Senior Marketing Consultant Certification – 1996
  • Mike Ferry’s Superstar Sales Certification – 1992
  • Expert – Lots and Land Residential Development

Community Involvement & Volunteer Work

  • Consultant-Fundraising & Community Development
  • Board of Trustees – Villa Montalvo Center for the Arts-Saratoga
  • ARIS Project (Aids Resources, Information & Services), Santa Clara
  • Familial Dysautonomia Foundation, Beverly Hills
  • Friends of the Arts, Los Gatos
  • Board of Trustees, San Jose Museum of Art
  • Chairperson & Founder, City Arts Live, San Jose Museum of Art
  • Consultant, San Jose Symphony
  • Member of the Committee for the Visual Arts Open Gallery, Denver, CO
  • Mayor’s Cultural Commission
  • Board of Trustees, Center for Idea Art, Denver, CO
  • Exhibition Series Coordinator, “Bankable Arts”, Denver Arts Alliance
  • Cultural Task Force Member, Denver Chamber of Commerce
  • Art and Film Lecture Series Coordinator, “See the USA”, Denver University and Denver Art Museum
  • Exhibition Co-Coordinator, “Women Who Create”
  • Lecturer, Artbeat – Art Neighborhoods of Denver, Denver Art Museum

Education

  • Bachelor of Fine Arts at the University of Colorado, Major in Art & Architectural History-Painting, Masters level courses in all areas of Humanities
  • Research Intern, Colorado Historical Society

Real Estate Education

  • California Real Estate Practice
  • Real Estate Principals
  • Real Estate Finance
  • Ethics and Agency
  • Fair Housing

In addition to serving all of my clients’ real estate needs, I am a proven expert in land purchasing and sales as well as new home construction. I have the ability to walk you through the building process from locating the ideal parcel, to special financing, and finally to building your dream home.